How your device and the IQOS app work together
Our apps allow you to stay connected, whichever device you're using.
Android app
Desktop app
Web app (iOS)
Customise your experience
Lock and unlock device
Auto-diagnostic tool
Device diagnostics
Customise your experience
Android app
Desktop app
Web app (iOS)
Lock and unlock device
Android app
Desktop app
Web app (iOS)
Auto-diagnostic tool
Android app
Desktop app
Web app (iOS)
Device diagnostics
Android app
Desktop app
Web app (iOS)
How to connect your device to the IQOS app
Download the IQOS app
The desktop app
Receive an email link to download the IQOS app onto your Windows or Mac desktop.
Web app (iOS)
This app sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefly Bluetooth browser, downloadable from App store.
IQOS app help
Which app should I download?
You can download the app that suits you better, depending on the operating system you own (Android, IOS, Windows or Mac).
What device models does the IQOS app support?
All IQOS models except the original IQOS 2.4.
More to discover
with myIQOS
Care you can count on, privileges to inspire you.
Care you can count on
Get personalized support to get you started and discover everything about your device, with your personal IQOS advisor.
Loyalty rewards
Earn points for member offers, device upgrades and exciting benefits.
Reassurance
Accidental damage protection, rapid replacement and international assistance.
For adult smokers only. This product is not without risk and with its use nicotine is inhaled, which is addictive.