English
Online Shop
Cange to IQOS with up to 30€ discount.
Discover IQOS
Are you a Game Changer?
How your device and the IQOS app work together
Our apps allow you to stay connected, whichever device you're using.
IQOS ILUMA
IQOS 3 & older
Android app
Desktop app
Web app (iOS)
Customise your experience
Lock and unlock device
Auto-diagnostic tool
Device diagnostics
Customise your experience
Android app
Desktop app
Web app (iOS)
Lock and unlock device
Android app
Desktop app
Web app (iOS)
Auto-diagnostic tool
Android app
Desktop app
Web app (iOS)
Device diagnostics
Android app
Desktop app
Web app (iOS)
Android app
Desktop app
Web app (iOS)
Customise your experience
Lock and unlock device
Auto-diagnostic tool
Device diagnostics
Usage history
Customise your experience
Android app
Desktop app
Web app (iOS)
Lock and unlock device
Android app
Desktop app
Web app (iOS)
Auto-diagnostic tool
Android app
Desktop app
Web app (iOS)
Device diagnostics
Android app
Desktop app
Web app (iOS)
Usage history
Android app
Desktop app
Web app (iOS)
How to connect your device to the IQOS app
How do I get started?
Get the app
Access the right app for your device
Sign up
Register your details in a few easy steps.
Pair your IQOS device
Connect or pair your device and enjoy staying connected to your IQOS.
Download the IQOS app
Android app
Download this app to stay connected with IQOS via your Android device.
The desktop app
Receive an email link to download the IQOS app onto your Windows or Mac desktop.
Web app (iOS)
This app sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefly Bluetooth browser, downloadable from App store.
IQOS app help
Which app should I download?
You can download the app that suits you better, depending on the operating system you own (Android, IOS, Windows or Mac).
What device models does the IQOS app support?
All IQOS models except the original IQOS 2.4.
More to discover
with myIQOS
Care you can count on, privileges to inspire you.
Care you can count on
Get personalized support to get you started and discover everything about your device, with your personal IQOS advisor.
Loyalty rewards
Earn points for member offers, device upgrades and exciting benefits.
Reassurance
Accidental damage protection, rapid replacement and international assistance.